Hoffmann & Associates

Write a Review907-562-3200

CLOSED NOW - Opens atTomorrow 9:00am

Staff are argumentative and unhelpful. If you call too many times to complain, they simply stop taking your calls. Any repairs they are responsible for in a unit are very, very slow to get done. They are horrendous to deal with, especially any office staff.

Hello,

I am writing you regarding my vehicle that was illegally towed around 8am on Friday morning july 14.

I live at 7210 Huntsmen Circle Unit C. I have lived here for over two years and we rent from nova property management.

My vehicle may "look" like junk but it's fully operational , insured and current tags and I drive it! It is a grey 91 Subaru Legacy.

I awoke this morning (Saturday July 15th) and walked downstairs and realize my vehicle was missing. My first thought was that someone stole it because of all the recent thefts around town.

I called anchorage police dispatch at 8:11am and they said it was not stolen. It was towed by Alaska towing and salvage and they gave me their number to call.


I called Alaska towing and salvage at 8:14am and they stated they do not have the vehicle.

I called APD back and verified the information and the dispatch lady Mary Jo called Alaska towing and salvage herself and was told they do have my vehicle....she relayed the info to me.

So again I called Alaska towing and salvage back around 8:20am and they said they have the vehicle and it was requested to be towed by Leo with Hoffman and associates.

I went thru every venue to get in contact with this Leo guy...I emailed. Left messages with his answering service and some other things as well. I realize it is the weekend but my vehicle had NO reason to be towed and now I have no way to get to work or take my children or husband to their appointments this weekend!

It was parked in a sub compact parking space in front of the building adjacent to ours ---7232--- there are no assigned parking spaces outside and I have literally parked in the same spot for over 2 years!

I am now having to personally pay 200$ from money I had to borrow from my grandparents to get my car out of the impound yard.

I need to know how to proceed with all of this. I am wanting my $200 back or I want this Leo guy to call me immediately.

This person needs to take a class on problem solving. Leo von is a ignorant individual who seems to like to create issues for folks that piss him off and is the most unproffesional person I have ever delt with in the property management industry
Please use caution if stuck dealing with Leo von. He is not to be trusted.