O'Donnell Heating & Cooling

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We had an air conditioning unit installed in September of 2015 and when we would turn it on it would make a loud bang noise and it was so loud you could hear it in the house. I called and told them and they came out and said it was normal. When we turn it on for use in the summer of 2016 it made the same loud bangs and noises when it would go on. I called again they didn’t come out but said it was normal. Now not even 3 years later we turn it on and it makes grinding noises and it doesn’t work. I called them and they said someone will call you tomorrow and set up an appointment. They called set up an appointment for that Thursday then called that Thursday morning and said they were to busy to come out that far I should call vastola heating and plumbing. They didn’t want to come out because it was to far and they were busy, but they weren’t to busy and it wasn’t to far to come out and install it. Guess there’s not enough money in repairing it! I would NEVER recommend them. I can’t believe they make an appointment then call you and tell you to call vastola heating and plumbing! Thank you vastola heating and plumbing! Don’t waste time and money with O’Donnell heating and plumbing. Call someone that doesn’t blow you off after the big job is done and your to far away!

Started out 30 min late then received call said they would be in a bit the owner shows up looks at boiler says it needs a expansion tank leave for a hour shows back up takes 5 minutes to change then charged 270 for the fix that is still leaking from same spot this company I would not recommend at all

We had a great experience with O'Donnell Heating. Our old furnace died on the coldest day of winter. I called O"Donnell's and they had a service tech out to my house within a couple of hours. They installed the new furnace the next day. They were prompt and efficient and hauled away the old furnace and all of the packaging. Their prices were fair. The office staff was friendly and went above and beyond to make the experience as pleasant as possible. I would definitely recommend!

Well there website states, duct cleaning but the person said that they don't do it. At all. Bad first impression.

I've used them multiple times the have always done a great job. Came out fast every time I've had a problem and always gave me a fair price.

We had a great experience with O'Donnell's. We had 2 furnaces installed. The technicians were punctual, polite and conscientious. Everything was cleaned up and hauled away. They made sure all of our questions were answered as well. Would definitely recommend this company!

I'm not sure whether it was the owner or a worker who came to service my boiler. Whoever it was, it was the worst service and lack of professionalism I've ever encountered with an individual involve in any type of home related service. My 2 year old boiler wasn't working properly on a 5 degree night. Because it was that cold, I needed someone to look at it immediately. So, I called the company which installed the boiler to come take come take a look at it, however, they were unable to because of the workload during day. After making a few other calls, O'Donnnell heating agreed to come take a look at problem. After spending no more than 5 minutes accessing the situation, it was clear to him that the gas valve was the issue. I asked him how much it would cost, he said $450. I also asked him if parts like this are usually under warranty. He said it was unlikely; however, if wish to I could call the company which installed it and find out. So I did. I was lucky that I did. I was told the part was under warranty and they would be able to replace it. However, it would have to be the following morning. So I politely told O'Donnell heating that would wait until the morning for the other company to install the part. He angrily pickup his tools and stormed out. Only stopping to give me a receipt AND Collect the 86 dollars he charged for the service call. I went back downstairs to find that the gas valve connection and wires were still apart. Scared of the potential of something happening I called him to return and put everything back the way he found it. He said he was not going to. The only way was able to get him back to was to let him know that I would call the police and press charges on him if he didn't. Finally, he reluctantly agreed to come back and put everything together. I went out and got a space heater for the night. They next morning the other heating company came and access the problem. They said there was nothing wrong with the gas valve. The problem turned out to be a loose wire. There are many individuals like these who seem to prey on homeowners in their most desperate time of need.

they charged us twice the other heating company would charge.