Detail Design Builders

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BELOW IS FIRST HAND DETAILS ABOUT OUR PERSONAL EXPERIENCE WITH THE COMPANY.

Bottom line- We will never again do business with Detail Design Builders (DDB) and we do not recommend them.

It has been a stressful two years since we signed the contract in January 2017 to build the house.

Some of the highlights are written below and additional details with photos will be included on our website detaildesignbuildersreview.com

* What made the experience more painful was the attitude of the builder. E.g. 1) when we sent pictures of the fallen furnace, he said, “someone must have knocked it down”. It’s in a utility room out of the way where it was not possible for someone to just knock it down. 2) With the breaker tripping, his first reaction was “buy a new vacuum” even though the vacuum works everywhere else in the house 3) The endless calling the builder to schedule work was one of the most time consuming and tedious tasks we had to endure since promises were made but rarely kept. 4) The builder took one of the kitchen cabinets as sample to be redone because he admitted they needed to be fixed but no progress was made for months and it was returned in the same unacceptable state.
* The builder gave us a good deal on high quality wooden floors but there are a lot of gaps between the boards. We were again told this is a New England weather issue and is natural. We don’t know if that is true or not.

When we entered into this contract, we did it on good faith and thought the builder had as well. We can even say we felt we had formed a friendship with him. Over time, the reality is far from that.

On our website (detaildesignbuildersreview.com), we will attached pictures and details of what transpired. Please make your own judgements before making a life changing decision that you will have to live with.