Nick of Time Textiles

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Nick of Time Textiles is my go-to fabric source. I've ordered from them multiple times and have been very please with the quality and price of their products. Shipping has been timely and they provide very generous cuts of fabric. I also appreciate their very reasonably priced swatch service.

Fraud, false advertising, and horrible customer service. I ordered 62 yards, plus 2 additional rolls, of what was clearly advertised as (still is advertised as) Polartec 360g velour fleece, with no mention of factory second status or defect. The fleece I received was clearly not anything remotely close to what it was advertised as. I work with Polartec fleeces and have many clearly labeled factory samples on hand to compare the fleece I received from Nick of Time Textiles/Fabrics to.

The order from Nick Of Time came in with ripped up ragged edges, was entirely too thin to even be construed as a 360g fleece, and was missing the 2 additional rolls I ordered with no mention of status or refund. It appears that they have been in business long enough to know exactly what they are selling. Why the fraudulent listing practices? Why no return communication about the issue when provided with photographic evidence? Why am I having to seek resolution elsewhere?

With not a single word of communication, they did refunded a small percentage of the money they defrauded me of. That is not going to cut it by any stretch of the imagination.

In my opinion, this situation is clearly indicative of blatant fraud. Perhaps other customers have no idea what they are really buying. I have no idea. I would highly recommend not ever dealing with this company.