Lehigh Valley Rehab. Assoc P.C

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I love the Alina she's a awesome Dr but the secretary Melissa is so unprofessional I believe they should we hired a new office manager Melissa doesn't treat patient's well can use please put a number we can contact and speak to her boss about all the stuff she does at work or we can complain personally to someone on the phone the stuff you hear and see that she does at work is unbelievable

I never went to a place where the secretary office manager is so disrespectful to the patients very nasty to the patients she's very unprofessional Melissa Thomas you go in there you'll be like wow what is this the doctor is awesome Alina and the other two girls are good secretary office manager is so disrespectful to the patients very nasty to the patients she's very unprofessional Melissa Thomas you go in there you'll be like wow what is this the doctor is awesome Alina and the Melissa needs to get replaced in that place user going to lose a lot of patients because of her she's so unprofessional and nasty to patients

The usual Chiro at this facility is amazing and always professional. I look forward to my visits and adjustments. Melissa Thomas, the receptionist; however, is extremely unprofessional. Always on her personal phone walking about. Making it a point to disappoint. I've recently become very concerned with my medical record's privacy. When I walk into a Doctor's office, I expect to be treated with confidentiality and respect. I don't appreciate my personal information such as my birthdate being thrown around casually. Even to extent to making it a known fact that I am not of her preference Talk about uncomfortable for a first-time visit. . I'm unsure of what her exact qualifications are to set up appointments for Cortisone injections; it concerns me and I must make it a point to include it in my review. Even another chiropractor questioned the need for many. I wasn't informed that it is within my legal right to decline such treatment. I felt obligated and left stranded for hours two hours away from home. I've waited some time to write a review, because I do understand how small things impact business. I do however; recommend some HIPAA compliance training for this particular individual. I've already started looking for another location to continue my rehabilitation.