Proactive Property Management

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PPM did an excellent job screening tenants to rent my property. Once rented, all contact with PPM staff was friendly and professional. Any repairs or service needed was clearly communicated and they found the right contractor to perform the work at reasonable cost. Thank you, PPM

We are very pleased of the property management services we have received from Julie Posey at Proactive Property Management. She has been doing an excellent job. Julie has been very responsive both to us the owner and our tenants at our property. Her correspondence of emails or phone conversations have always been very professional and productive. We would most definitely recommend her to anyone seeking a property manager.

Just wanted to let you know what a great job Julie is doing as my property manager. I own a house in Lexington Park, and Julie has been managing the property for only a short time. However, in that time, she has been so attentive to the needs of the tenants, as well as meeting with me when I was visiting the end of August to inspect the home and, together, to make recommendations for repairs, etc. She has followed through on everything we talked about, in addition to completing some outstanding repairs from a year go that had not been done. She keeps me informed as to what is going on and, if necessary, when to expect items to be completed. Julie is a keeper. She is easy to work with, and is a great advertisement for Proactive Property Management.

Thanks so much for assisting with the ceiling leak today. It was nice to meet Marsha in person last Tuesday evening. We really do appreciate having an engaged property manager.

Julie is doing an amazing job! She always gets back to us promptly and works hard to get all of our issues fixed as soon as possible. Thanks so much :)

I do believe that the level of satisfaction by the residents and at Curtis has risen dramaticlay since you have been managing both properties.

Marsha is doing a great job and we are impressed with her concern for the building.

You are AWESOME!!! Thanks for all your tenacity. ;-) Take care

I've had a property under their management since 2001. Our property manager has always been active, doing the inspections, identifying issues, etc. When we needed to find new tenants, they got us a great realtor.

I have owned a condo in Upper Marlboro since 1989 when I was stationed at Andrews AFB. Upon my retirement from the Air Force in 1994, I was forced to rent the condo because of a saturated market. At first I tried to do this myself, long distance from North Carolina, and the results were very poor. Enter Brenda and Proactive Property Management, and my life became much easier. She found a terrific renter who takes care of my property and has lived there for years. She has always been accessible and quick to notify me of problems and help get them solved. The biggest challenge was last June when the water heater failed and water leaked into the unit beneath mine. I was on vacation and hard to reach, but Brenda took the initiative and prevented a big problem from becoming much worse. I am indebted to her. She could have said, "Well, I couldn't reach you so there was nothing I could do." But she didn't. I really felt she was looking out for me personally.

We own a rental property in Stafford, Virginia that is managed by Proactive Property Management through the local Century 21 office. We are pleased that rental disbursements are made electronically directly to our account such that we do not have to worry about receiving checks by mail. We also appreciate the itemized accounting of income and expenditures for the property that is generated and distributed to us by Proactive. With regard to hands-on management of the property, Mr. Foxwell is outstanding. He is knowledgeable of the various trades, communicates well with us, and is able to offer money-saving and time-saving suggestions for repairs and maintenance to the property. We have learned that, if a property manager does not understand the trades (electrical, plumbing, carpentry, etc...), then significant time and money is lost trying to troubleshoot and resolve an issue. We are pleased with Mr. Foxwell and would highly recommend Proactive on this basis.

Soon my services with PPM will come to an end as I will be returning to occupy my property in Glenn Dale, MD. After 8 and a half years, I can honestly say that I am more than delighted with PPM, and particularly with my property manager, Brenda Dooley. Brenda has been more than a property manager, she has been an adviser and friend. She treated me with the utmost respect and care and ensured that my property was always in good hands. Most notably, was her availability and assistance during my time of need. Without a doubt, of all the property managers I had throughout the last 8 years, Brenda has been by far the best one. Should I need a property manager again in the future, rest assured that I will return to Proactive Property Management.

Debbie is the consummate professional property manager. Since assuming responsibilities for our residential property after the untimely departure of our former property manager, I have been continually impressed with Debbie's excellent communication with both our tenants and us as owners. I know she manages a host of properties, but the individualized service that she provides to us makes it seem like we are ALWAYS her number one priority. Debbie is the best!

I would not trust my property to any other company! For the past eight years I have never had to worry about anything. When there were problems, my property manager was always available to help me fix them. And, with me living overseas, that help was huge. Specially during unforeseen circumstances that required immediate attention. Brenda Dooley, my property manager was always a phone call away.

I own a property in Maryland. So far, I have been renting out the property since 2009. Brenda Dooley has been incredible. I own another property in Charleston, SC and have dealt with property managers before. Brenda's professionalism and organizational skills are unmatched. I have been station in Japan for 2 years. I have emailed and called Brenda late at night and had many questions. She has answered them all and has respond to my every need. My tenant has no complaints and also loves the services of Proactive Management. I would recommend this company to anyone. I hope to one day expand the amount of rental properties. Brenda will definitely be in my corner and in the future I hope to continue to do business with the company. At the beginning I was aphrensive about the company, but now I am very comfortable about the company's capabilities. Overall AWESOME JOB!! The company is great and I really appreciate Brenda Dooley as a property manager. She is the best property manager

PPM did an excellent job screening tenants to rent my property. Once rented, all contact with PPM staff was friendly and professional. Any repairs or service needed was clearly communicated and they found the right contractor to perform the work at reasonable cost. Thank you, PPM

Well....I am very happy with the service and had only good experiences dealing with both Brenda and Lynn. They provided QUICK/FAST solution to my property repair needs and continuous feedback on the work being done with emails and picture. I would recommend your office to all of my friends in the area who are trying to rent their property.....Another good experience....Thanks!

Ms Brenda Dooley is my property manager. I must say that ever since I meet with both Ms Brenda and Ms Jackie, I think that they are the greatest! They have been nothing but very supportive and helpful in every way that they can. Compared to my former property manager, he has nothing on Ms Brenda. I feel very secure with her managing the property because I know that she will take care of anything that needs to be taken care of. All I have to do is sit back and relax. :)

Proactive is prompt, patient, well managed, courteous, a true professional, dependable and credible. I've had several Property Managers during my time owning properties...PROACTIVE IS THE BEST!!!

I am a homeowner that made a terrible mistake using this company to rent my property. They are unresponsive and unreliable. They rarely return phone calls and emails have taken weeks for replies. I really feel sorry for the new tenants. My home is in excellent condition however they too have had to patiently wait to even get a list of the utilities to have them transferred into their names. I would stay clear of this company.