Ross Outdoor Power Equipment

Write a Review318-445-6553

This place does HORRIBLE business. I went in there last week to purchase blades for my mower. I brought the "man" the Make, Model no, and Serial no to my mower, so there would be no mistake which blades I needed. The "man" entered the info on his computer wrote a number down and went to the back to get the blades. I paid him $67 and walked out with new blades. I then went home and put the new blades on my mower, not even thinking about measuring my old blades, because I thought I was dealing with "professionals" (boy was I wrong). Make a long story short when I started cutting my grass, I noticed it was not cutting 2 strips, so I measured my old blades and the "man" sold me the wrong blades after he had the model number and everything he needed to get the correct size blades. So I go back this morning to fix his mistake. He said that since I already cut my grass with them he would not take them back. I only made a couple passes. One to start off and the other to cut the 2 strips that the blades missed. He said if I only would have made 1 pass he MIGHT have replaced the blades, I called BS real quick on that one. I understand that I made a mistake by trusting the "man" with his knowledge of mowers and not measuring my old blades, but he would not even acknowledge that he made a mistake by selling me the wrong blades. So lesson learned, 1. I WILL NOT ever do business with this place again and will not reccommend this business to ANYONE. 2. Never trust someone you think is knowledgeable just because they own a specific store.