U-Stor-It Mini Storage

Write a Review505-465-4207

OPEN NOW - Closes at 6:00pm

Cons: U Store It Min Storage has an out dated communication and billing system. They need to update to the 21st century. The people who run the facility on Baylor are nice enough, but communicating with them means if you call you are forced to listen to an interminably long message with no way to bypass just to leave a message. They may or may not return your call. They use snail mail to communicate when email would be more expedient and cost effective. So do not expect quick answers. If you're retired and travel, you may not get your mail and an answer for weeks. This company's billing is cumbersome. If you do not pay in person, billing must come directly from your checking account, the bank mails a check to the company. You receive no email confirmation., but must check your bank account to confirm the bill was paid. If something happens to interrupt that process, the company mails out a 30 day notice, which you may or may not receive, or receive in a timely manner. Then they have the opetion to confiscate the contents of your storage. The pros: this place is a few bucks cheaper because they are not 24/7 accessible. Safe, enclosed by a fence with a code access gate. Clean.