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Reviews

YPMobile User

02/24/2017

Poor Management

RIP OFF! DO NOT go to The Summit Truck group. I took my truck on 2/14 and they told me I would have an estimate the following day. 6 days later they gave me an estimate of $6800, which I declined. They said that I could get my truck when I paid $500 for “the computer analysis” insisting that I pay with cash or cashier’s check. I told them that I was not informed of any diagnostic charges. They said it was on my signed agreement which I never received. I asked for a copy and they sent me an agreement with a forged signature. I reported this to the Service Manager, the Branch Manager and the Corporate office who all blew me off so I filed a police report with the city of Albuquerque for forgery and fraud. This is appears to be standard practice for this company. Summit charged me $500 and kept my truck out of commission for 6 days for nothing. Trust me, find another repair shop!
RIP OFF

YPMobile User

02/24/2017

Poor Management

RIP OFF! DO NOT go to The Summit Truck group. I took my truck on 2/14 and they told me I would have an estimate the following day. 6 days later they gave me an estimate of $6800, which I declined. They said that I could get my truck when I paid $500 for “the computer analysis” insisting that I pay with cash or cashier’s check. I told them that I was not informed of any diagnostic charges. They said it was on my signed agreement which I never received. I asked for a copy and they sent me an agreement with a forged signature. I reported this to the Service Manager, the Branch Manager and the Corporate office who all blew me off so I filed a police report with the city of Albuquerque for forgery and fraud. This is appears to be standard practice for this company. Summit charged me $500 and kept my truck out of commission for 6 days for nothing. Trust me, find another repair shop!
RIP OFF

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 505-217-3434

Fax: 505-242-6233

TollFree: 800-999-8653

Brands
ccc,mack, volvo, kenworth, isuzu
Payment method
amex, cash, check, discover, financing available, master card, paypal, visa
Neighborhood
Sawmill Area
Categories
Truck Rental, Bus Parts & Supplies, Bus Repair & Service, Car Rental, Moving-Self Service, New & Used Bus Dealers, New Truck Dealers, Truck Body Repair & Painting, Truck Equipment & Parts, Truck Equipment, Parts & Accessories-Wholesale & Manufacturers, Truck Service & Repair
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