Modern Security Systems Corp.
Write a Review 505-891-2245

5640 Venice Ave NE Ste L, Albuquerque, NM 87113

Located in Albuquerque, N.M., Modern Security Systems is one of the leading providers of residential and commercial security systems. The company offers a wide range of monitoring programs, such as 24-hour alarm monitoring, lifetime service program, system ownership and free move certificate, as per the customer s requirement. It also provides various security products, including liquid crystal display, built-in speaker, backlit keys and display, four separate function buttons for one-touch access, and zone descriptions located on convenient slide-out card. Modern Security Systems deals in Beam central vacuum systems, such as Beam Butler, RugMaster, VacPan bare floor and wall brush, and upholstery and dusting brush, and crevice tool. The company additionally offers General Electric Co. s Smart ConnectionCenter and SmartGear products.

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Reviews

truthteller123

04/13/2019

Provided by Superpages

DO NOT USE THIS COMPANY! This company is atrocious; the customer service is deplorable. The people respond as if they're robots (only worse) with a horrible attitude. Our alarms blared in the middle of the night, so we replaced the batteries, and today they sounded again. We explained how this aggravates my wife's medical condition (anxiety and spinal issues), and Brittany (a supervisor with a shift of Mountain Daylight Time 8:30 National office--operator 480) hung up on us after mockingly saying, "Have a great night!" after my wife was in tears begging for some kind of help. It astounds us how a company can allow their standards to be so low where the customer service would insult the customers and have the nerve to cut them off even though they're expressing their distress. Do NOT go with this company if you value any sense of quality and respect. We strongly hope that the person we spoke with is dealt with as she deserves; we have never encountered such an incompetent customer service person in all our years and are awestruck at the situation. We are incapable to EAT or SLEEP because of the terrible alarms!
All we can hope is that my wife doesn't go to the hospital because of this disgrace of a company; dissatisfied doesn't begin to describe this situation. If we could give it negative stars, we gladly would.