Watson Plumbing & Heating

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Watson's replaced my hot water heater with a new one with a 10 year warrantee in 2006. It rusted and flooded my basement causing damage. When Watson's came out to repair they indicated the model was discontinued and needed to be replaced which was fine as the unit was under warrantee. Watson's proceeded to tell me that the unit was not under warrantee but would not return calls explaining why a ten year warrantee had lapsed in 8.5 years. I called the manufacturer and found out that the "new" unit Watson's sold me in 2006 was 3 years old which is why it was out of warrantee. The manufacturer will work with me to remediate- I am still waiting for a call back from Watson's, however I went ahead and replaced the unit using another firm as I needed hot water especially with the Christmas holidays upon us.