At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Wilmington, NC branch or find us online.
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Reviews

BB
Bryant B.

12/14/2013

Provided by YPmobile
WORST banking experience I ever had

After receiving a check from my employer I went to Citizens to cash it. Well the teller told me after I gave her my ID she had to verify it .( I already cashed checks there before) she calls the number on the account gets a hold of the owner to verify they issued the check. He said yes he knew I was supposed to receive the check . but he has a book keeper who wrote the check she proceed to question him on the amount or check number Now how the hell is he supposed to remember check numbers the he personally didn't write but signed .I was so embarrassed that she had to bother the owner like she did .
I was contractor for thirty years had only one time in 8 yrs they call and just if I gave this person a check but I was not interrogated.
The teller could of asked for 2 ids She could of checked the signature before she bothered the owner.
and to be treated like I stooled the check . and to add insult to injury she proceeded to charge me $6.00 to cash it . I WOULD NEVER RECOMMEND THIS BANK TO ANYONE. CAN YOU SAY OVER KILL. NEXT TIME I LL DEPOSIT IT IN MY OWN BANK.

More Business Info

Hours
Regular Hours
Mon - Thu:
Extra Phones

Fax: 984-867-3228

Services/Products
Business Checking Business Credit Cards Business Lending Checking Credit Cards Home Equity Merchant Services Mortgage Banker Online and Mobile Services Personal Lending Savings
Payment method
amex, discover, mastercard, visa
Neighborhood
Lincoln Forest
Categories
Banks, Commercial & Savings Banks, Loans
Other Information

Parking: Lot

Wheelchair Accessible: Yes

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