Lenhart Plumbing Inc

Write a Review815-625-3252

CLOSED NOW - Opens atTomorrow 8:00am

Hello, it's nice to have a real person on the line to receive the homeowners call of emergence. The response time was exactly what the receiver told us. We have experienced this problem before and knew what the problem was "Tree Roots ". We needed to be rooter routed out. This company is knew to us and thought we would give them a try. The problem was their company requires a clean out that is in your yard. If you are an older home or a home on a slab you do not have a clean out. {They usually go through your toilet or vent on the roof.} It's an expense to the home owner of a couple thousand dollars. It makes it easier access for the plumbing company, and in the long run it will benefit the homeowner if you have root problems.
Therefore you are paying money for the plumber to explain their company policy.
Our service man was very professional, polite, and arrived in a timely manner. I wish I could have saved him time and myself the money knowing ahead of time their company policy.
The call receiver is not a plumber but is aware of the company policies. Please ask questions and get answers before you pay out of pocket.
Thank you, Robin