Earl's Wrecker Service Inc

Write a Review910-254-0220

CLOSED NOW - Opens at 8:00am

Jonette Long

11-13-2015

I am a ethical, moral, hardworking and law abiding citizen and past long time business owner myself. This company is the MOST UNETHICAL, GREEDY, SCUM OF A SO CALLED BUSINESS that I have ever and I mean ever encountered in the 58 years of my female life. This is based on multiple dealings with them. "Earl's Wrecker Service", it's a service alright, a service from HELL.



Towing companies have a job to do, and of course there will be disgruntled customers with that job. That is not what is in question here about Earl's Wrecker Services. I am talking about a PREDATORY, LOW CLASS GREEDY OWNER AND/OR EMPLOYEES that obviously get their sick thrills, highs and greedy lusts out of the WAY THEY DO THEIR BUSINESS.



The COMPANIES AND APARTMENT COMPLEXES OR INDIVIDUAL that gives this "EARL'S WRECKER SERVICE" a contract for "supervising" (HA).......their parking/towing problems NEED TO SEE THAT BY PATRONIZING THEIR BUSINESS IT IS A REFLECTION OF THEIR OWN BUSINESS AND THEY NEED TO STOP USING THIS SAD EXCUSE OF AN "SO CALLED AMERICAN BUSINESS". Please Please BOYCOTT this embarrassing and shameful excuse of what is not deserving of a business title. I have filed a complaint with the BBB.

DO NOT call Earl's Wrecker service. They are dishonest and unfriendly. If your car gets towed away by them, get ready to be lied to for about two days. My car was towed by them and as I called them to get my car, they repeatedly told them my car was not in their lot. I had also called every other tow business in Wilmington to try and find my car, since they said it wasnt there. I even had comments from the people answering the phone at other companies about how they hear of this happening with Earl's all the time and that I should definately follow up with the police if I wanted to get anywhere with this. Following calling all the towing companies in town, including earl's which I called 3 times with the same answer, I called the police to help me find my car. Of course after making calls all day long, it was now after business hours. The cop called me from Earl's wrecker service and told me that he was looking at my car sitting in the lot. The next day when they had someone in the office, I called them and asked again if my car was there, they said no it was not there. I told them that I would have he police out there very shortly and they scrambled around, told me to hold on, and then magically discovered that my car was actually in their lot. This entire time, they are being rude to me as if I do not know what I am doing. Finally, they told me they had my car. I drove over to get the car and when I went to pay, they charged me something like $75 extra for the per diem.... after I had called them 3 times the day before DURING business hours to try and come get it. This is totally dishonest service and I would suggest that any buildings or apartment complexes who use this company for their towing services to change companies becuause this is not how they should do business. If I ever need anything towed, I call Wayne's Towing. They are very honest and willing to help. Thanks.

UNTRUSTWORTHY, RUDE, UNORGANIZED. I just typed my whole story but it was lost....Trust me, save yourself the headache.