Pristine House Cleaning
5673 Cameron St, Las Vegas, NV 89118
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07/23/2015
Provided by YPmobileExcellent Service !
I would give this company
10 stars they are amazing. You pick how much time you need you pick what part of your house you want cleaned. You pick how often you want service. The girls are so nice and do a very good job. I have been with a different company and they don't compare even a little to Pristine. The prices are so fair I've done the home work on that one. Very satisfied customer :-)
03/14/2015
Provided by YPmobileAfter giving Pristine Cleaning over a week and a half to rectify out complaint I feel I am forced to write this review to protect others from this company. FIRST we were charged $180 for 3 Maids for 2 hours. My husband booked the appoitment with LORENZO and went in detail over what we wanted which was detailed focus on the bottom level of our home. We were expecting company later in the day and had a baby that was sick so we weren't able to clean and dust before hand. However our entire house was picked up. We needed oh hardwood floors swept and shined and baseboards cleaned. Upon arrival I re stated to the 3 maids the importance of the floors and they said upstairs? I said only if there is time. After about an hour I went downstairs to let our dogs out to go the bathroom and found one maid talking on her phone, one maid in the backyard and one cleaning the Fridge? I was NOT happy. The one maid was frightened by our large dog but continued on her call. I certainly do not talk on my phone at work, why are they? I'm not paying almost $50 and hour for services for them to have personal conversations. And why was the maid in the yard? I know it wasn't to find the trash cans because upon leaving they asked me where they were. Has actually pretty scary. As time passed they all went upstairs soto them they were "done" so I started cleaning up there shortcomings and soap lines while the baby napped. The one maid could sense that I was not happy and I showed her all the dust I was getting and she said " I did dishes and windows" UM great, now all my dishes are in the wrong place from the dishwasher and I'm doing what we paid for YOU to do. The. I found them in my bathroom which was odd, I didn't want them in there because I was trying to reorganize my products in there needless to say I found my electric curlers and hair ties in a dirty mop bucket with a bunch of trash? Gross. I stopped them right there because they were asking me to pay for more time I say no thanks . They then realized I was upset and started to scramble downstairs to do what they should have done which confirmed they did understand me in the first place. I started to use the little Spanish I know and then they really got he point. On the way out they happily took there tip ( only $20 I usually give more of course) and said in perfect English to call Lorenzo. We have used Tina's Maids and Molly Maids before and had wonderful results with less maids and less time for MUCH better prices. They were already booked that is why we went with Pristine. I immediately called Lotenzo and he forwarded me to Mitchell who really dropped the ball in Several ways. First he was totally misinformed about the 30 min, I only had 30 min until guests arrived I didn't only spend 30 min cleaning. I cleaned when the maids were upstairs about 30 min and another maybe 45 when they left. We were told we would be reimbursed for 30 min but after a week passed I called and then was told because we paid cash that they would credit my "account" for a future cleaning! Are you kidding me??????? Attached are the pictures of the cleaning I did, clearly the dirty swifter pad and Kleenex with dust shows they did NOT do an adequate job. At this point I am tempted to file a complaint with the better business bureau along with my pictures and emails from the company. I do NOT want anyone else to get hustled by this company! Also, they used MY cleaning products and the ones they used were practically tied together not adequate "professional cleaning" like they advertise. At these prices they should be in uniforms with top of the line cleaning products! This company was anything but PRISTINE! The pictures look like a "Before" not an "after".
Hiring a cleaning service is suppose to alleviate the time and stress of cleaning yourself , we feel totally ripped off.
08/16/2013
Provided by YPmobileI had this company clean my grandparents house and it turned out great the girls dis a great job worked fast and was a very good price. The best I could find. Best deals in town
07/01/2013
Provided by YP.comSuper! I write very few reviews but this business did a GREAT job cleaning my home.
-arrived within the promised time slot
-speedy yet efficient cleaning
-100% worth the money!!!
03/26/2013
Provided by YP.comBest house cleaning business hands down!!! They have the BEST RATES in town, they got to my home on time and did the best cleaning anybody has seen. I would recommend this company to anyone that wants the beat in town! I will be continually using pristine house cleaning!
03/19/2013
Provided by YP.comPristine house cleaning is the best cleaning company every!!!!!! I'm really messy guy and do not have time to clean the house, but i set up a appointment with Pristine House Cleaning for spring cleaning,not only did they give me a great price but CLEANED the house with such great detail!! HANDS DOWN the best cleaning i every received , even better than my moms! i will be giving them a call back very soon !!
10/29/2012
Provided by YPmobileThis house cleaning company was terrible. I had scheduled a house cleaning for a Sunday at 3pm and I waited and waited for them but they never arrived. I had called the phone number and two times I got the voicemail...on the third time I called someone answered and said that it wasn't the number for pristine cleaning. I checked to make sure that I wasn't dialing the wrong number....and when I checked...it was the right number! It just angers me that this company kept me waiting and didn't even have the decency to call and say they can't make it. Don't schedule any appointments with them or they will keep you waiting and ruin your entire day.
02/16/2012
Provided by YP.comWe highly recommend this service. The girls are very friendly and thorough, we have a large home, often have large parties and they always do an amazing job. Also they are always on time, and get the job done in a timely fashion. Definitely recommend them to anyone!!!
11/28/2011
Provided by YPmobileI used pristine house cleaning and was very please with the services! The
Girls were very friendly, quick and very thorough !! Thank you for such a great service!
11/16/2011
Provided by YP.comI was very pleased with the work. The girls were very fast and efficient. They not only clean the basics, they went above and beyond on the things that I regularly don't have time to do. I will highly recommend them.
11/13/2011
Provided by YPmobileI will recommend this company to all friends and family. Loved the girls very friendly and respectful. They sent out 3 cleaners at the same price that the other companies are charging and were in and out in half the time. I'm very pleased!!
More Business Info
- Hours
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- Extra Phones
Fax: 702-534-0769
- Brands
- reliable
- Payment method
- visa, mastercard
- Location
- Serving All of Southern Nevada
- Accreditation
Licensed
Bonded
Insured
- AKA
Pristine House Cleaning Services
Pristine House Cleaning LLC
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- Categories
- House Cleaning, Building Cleaners-Interior, Carpet & Rug Cleaners, Cleaning Contractors, Janitorial Service, Maid & Butler Services, Pressure Washing Equipment & Services, Steam Cleaning, Tile-Cleaning, Refinishing & Sealing, Window Cleaning