Moving Help Johnson City

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We have had the WORSE service from this place. We have bought 4 vehicles from them. The last one being a 2018 Lincoln Navigator. We took it there for a noise, it took them over 3 months to get it right. We were told we were going to get a car payment back...nothing. We were told they were going to fix some scratches in it make up for the time they had it...nothing. We were told we were going to get a $100.00 referral for recommending a family memember to go up and buy a new truck...nothing. I get fee oil changes so I took my 2018 Lincoln Navigator up there to have the oil change....they got that right, however, I have a break light out in the back. They ordered a new one because it?s LED so the whole thing has to be replaced. This was in November. I thought hmmm I should call to see if the part is in....GUESS WHAT??? NEVER ORDERED.......never again will this place ever get our business again. I am beyond unhappy. Sad place and horrible management. My business is now will be with Fairway Ford in Kingsport.......nice to have people that care. I?m just sorry I didn?t give them my business to begin with.