Massage Envy - South 360
5232 S State Highway 360 Ste 610, Grand Prairie, TX 75052
Reviews
03/03/2012
Provided by YP.comI was about to give this place 4 stars for the service and massage (4 not 5 because I had to ask the therapist to adjust her pressure several times) until it was time to head back to the front desk. I had not one, but THREE of the staff ask why I did not want to purchase their membership. I had to explain to each one, one by one, that my boyfriend has a membership, but rarely uses it; thus, I benefit. Though I received a look of disdain from each of the wenches for not contributing to their sale, I was still on a high from a relaxing massage, and continued to thank them and wished them a good night. Their response: a fake, "uh huh" without looking up, or smiling. Should you decide to visit this location after reading these reviews, please tell off those unprofessional brats at the front desk for me!
sjs5225, First off, thank you for coming to Massage Envy, and thanks for your feedback. I'm very sorry to hear about your experience. We strive to please our clients, and it is unacceptable for the front desk to be rude to a client. Since your visit, I believe we've made progress in ensuring our front desk staff provide the best experience possible. I'd love for you to try Massage Envy South 360 again and witness the changes for yourself. Sincerely, Mike
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Location
- Lake Prairie Towne Crossing
- Neighborhood
- Beacon Hill Grapevine
- Other Links
https://locations.massageenvy.com/texas/grand-prairie/5232-south-state-highway-360.html
- Categories
- Massage Therapists, Day Spas, Reflexologies, Skin Care