Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness. Keep your body working, schedule an appointment today! Each location is an independently owned and operated franchise.
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sjs5225

03/03/2012

Provided by YP.com
I was about to give this place...

I was about to give this place 4 stars for the service and massage (4 not 5 because I had to ask the therapist to adjust her pressure several times) until it was time to head back to the front desk. I had not one, but THREE of the staff ask why I did not want to purchase their membership. I had to explain to each one, one by one, that my boyfriend has a membership, but rarely uses it; thus, I benefit. Though I received a look of disdain from each of the wenches for not contributing to their sale, I was still on a high from a relaxing massage, and continued to thank them and wished them a good night. Their response: a fake, "uh huh" without looking up, or smiling. Should you decide to visit this location after reading these reviews, please tell off those unprofessional brats at the front desk for me!

claimed iconBusiness Response04/23/2012

sjs5225, First off, thank you for coming to Massage Envy, and thanks for your feedback. I'm very sorry to hear about your experience. We strive to please our clients, and it is unacceptable for the front desk to be rude to a client. Since your visit, I believe we've made progress in ensuring our front desk staff provide the best experience possible. I'd love for you to try Massage Envy South 360 again and witness the changes for yourself. Sincerely, Mike

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Location
Lake Prairie Towne Crossing
Neighborhood
Beacon Hill Grapevine
Categories
Massage Therapists, Day Spas, Reflexologies, Skin Care
Provided by