Massage Envy

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OPEN NOW - Closes at 10:00pm

I went here to get a massage and was hassled after it was over to get into a membership. I was told by the lady at the front desk I could cancel at any time. NOT TRUE! I did not wish to use the membership any longer after multiple bad massages and unprofessionalism. I was told I could not cancel, only freeze my account. So, I froze it. It was frozen for 6 months. I called back after the 6 months to freeze it again and asked to just void and cancel my contract. I was told I could not until I paid a full years worth of dues. I told the lady what I was told when I first signed up and she said that was not correct. The only way to get out of it is a doctors note saying massages are not recommended for me. Needless to say I am not happy about this as I was mislead from the beginning.