Hertz
508 Gervais St, Columbia, SC 29201
Reviews
03/16/2015
Provided by SuperpagesI reserved a mid-sized car, but they rented my car. They would not honor my reserved price. Then I spent 25 minutes on hold with a woman halfway around the world who could not help me, but she was happy to file a complaint for me. When I asked for her supervisor, she put me on hold, again, and then came back on herself. Neither the guy behind the counter nor the foreign lady seemed to care that I had exclusively used Hertz for years or that I would not use them again, ever. When I called the location to speak with the manager to make sure my reservation was cancelled with no charge, the guy behind the counter told me the manager was out u til tomorrow, Tuesday. So disappointed and angry. Bye Bye Hertz!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Phone: 803-252-2561
Fax: 803-252-2612
TollFree: 877-826-8782
- Payment method
- company card, visa, amex, discover, master card, debit, diners club, cash
- Neighborhoods
- The Congaree Vista, Downtown Columbia
- AKA
Hertz Car Rental - Columbia - Gervais HLE
- Other Link
http://www.hertz.com/rentacar/location/unitedstates/southcarolina/columbia/caec25
- Categories
- Car Rental, Truck Rental