Omaha Door & Window
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4665 G St, Omaha, NE 68117
4665 G St, Omaha, NE 68117
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12/31/2014
My parents had a new garage door and opener installed shortly after moving into their home. This morning it broke as the door was closing and the door stopped halfway down. It is 18 degrees today with wind gusts. When we called for repairs we were told that it wasn't covered under warranty because it was 5 days past the 1 year mark for the warranty coverage. They also stated that a repairman couldn't make it til after 5pm and that it would be charged as overtime (double normal repair costs). I don't know much about garage door companies but I work In an industry selling to and servicing goods for consumers. If a customer has something go wrong DAYS after the warranty has expired-we fix it. It is all about customer satisfaction. I've had cars, appliances and other things break after the warranty has expired, which is very frustrating, but I have a hard time swallowing that this company wouldn't stand behind their product and reputation for a 5 day period. My folks are retired and on a fixed income. They had the door repaired by another company that came out immediately.
11/29/2014
We purchased a garage door and front door with storm door. We began having issues with all of them about 6 months after buying them. Our issues involved improper installation and poor quality of product. Omaha door refused to stand behind their product and stated that we had the best installers. Needless to say, we ended up getting new from Lowes and are much happier! A total waste of money and time!
06/21/2012
We live in the Old Market in Omaha. It is an Historic District. That requires attention to every detail. No replacement window can change the external appearance. ODW did everything PERFECTLY! I am so glad I called them. They are really the BEST! Really!
09/09/2010
Omaha Door replaced my windows for me and they did a fantastic job. The sales staff was very courteous and helpful. I would definitely do business with them again.
More Business Info
Trusted in Omaha for Over 50 Years.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Lifetime Factory Warranty
- Garage Door Removal
- Garage Door Roller Replacement
- Garage Door Repair
- 24 Hour Emergency Service
- Storm & Wind Damage Repair
- Three & Four Season
- Composite Deck & Rail Systems
- Quality Wood Windows
- Vinyl Siding Replacement
- Glass Repair
- Expert Sales & Service
- Installation
- Professional Installation
- Windows
- 35+ Exterior Colors
- Custom-Designed for Your Home
- Weather Stripping
- Garage Cable Repair
- Walk-Thru CECO Steel Doors
- Replace Broken Springs I Cables
- Vinyl Siding Installation
- Steel L Fiberglass Entry
- Garage Cable Installation
- 10+ Interior Finish Options
- Springs
- Door Locks
- Rolling Steel Doors
- Entrance Doors
- Insulated Doors
- Garage Door Hardware
- Garage Doors
- Swinging Doors
- Egress Windows
- Steel Doors
- Door Openers
- Insulated Windows
- Residential & Commercial
- Electric Garage Doors
- Aluminum Doors
- Maintenance Free
- Storefronts
- Double OR Triple Pane
- Screen Doors
- Composite Garage Doors
- Door Hinges
- Insulated Garage Doors
- Sectional & Panel Doors
- Roll Up Garage Doors
- Garage Door Openers
- Replacement Doors
- Custom Doors & Windows
- Door Hardware
- Door Tracks
- Decorative Garage Doors
- Patio Doors & Windows
- Steel Garage Doors
- Wood Garage Doors
- Storm Doors
- Screen Rooms & Enclosures
- Commercial Doors
- Gutters & Downspouts
- Replacement Garage Doors
- Trim
- Egress Window Wells
- Security Doors
- Garage Door Windows
- Residential Garage Doors
- Glass Doors
- Carriage Garage Doors
- Metal Garage Doors
- Replacement Windows
- Vinyl Siding
- French Doors
- Automatic Doors
- Automatic Garage Doors
- Energy Efficient Doors
- Windows
- Remote Controlled Doors
- Garage Door Remotes
- Rolling Doors
- Weather Stripping
- Electronic Access Devices
- Residential Doors
- Aluminum Garage Doors
- Garage Door Parts
- Brands
- Home Guard, Weather Shield
- Payment method
- check, debit, discover, visa, mastercard, cash
- Neighborhood
- South Omaha
- Languages
- Spanish
- Accreditation
International Door Association
Better Business Bureau,Better Business Bureau
- Other Link
- Social Links
- Categories
- Windows-Repair, Replacement & Installation, Doors, Frames, & Accessories, Garage Doors & Openers, Metal Doors, Siding Contractors
- Other Information
Parking: Lot