Rocky Top Books West

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I rented three textbooks from neebo.com and the whole process has been an absolute nightmare. A week after I rented them, I was charged an extra 200 dollars from Rocky Top Books for no reason whatsoever and had to go through a lengthy dispute process wherein it was discovered that the rental return dates had been incorrect in their system, so it looked like I hadn't returned the books even though I didn't have to return them for another six months.



THEN, after returning the books four weeks before their due date, I was charged 157 dollars on two separate occasions, and when I called and asked about the charges, they said, "We have no idea why we charged you. We'll refund the money as soon as possible."



Frankly, I would sooner buy the textbooks at retail price than rent them through Rocky Top Books again.