Welcome Welcome to Perillo BMW, your Chicago BMW Dealer! We have a great selection of new BMW cars including the BMW X5, M3, 4 Series and more. We also have a wide selection of Used Cars. In addition, Perillo BMW has helpful and experienced service and parts departments as well as a superb finance department that is eager to assist you. Located at 1035 N. Clark Street, Chicago, IL, we proudly serve the Chicago area including Naperville, Evanston, Park Ridge, Oak Park, and Cicero! Call us today at (312) 981-0000 We offer great new car sales, used car sales, and parts and service sales to make sure you get a great deal. At Perillo BMW it is our goal to get you into the perfect BMW and keep it running at its optimal performance.
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Reviews

SP
Scott P.

09/25/2014

Provided by YP.com

Zero stars for Perillo BMW.



I have dealt with many car dealers, and Perillo BMW is by far the greatest collection of crooks and buffoons I have ever encountered.



They have consistently provided such sub-par products and services that I will never lease or purchase another vehicle from these idiots. They make the worst of used car dealers seem like choir boys.



I leased a 2012 X3 from Perillo, and, after just 16K miles of normal driving, the tires were completely shredded. BMW agreed that the tires were of inferior quality and replaced them at no charge.



Unfortunately, they put the same crappy tires on the car. After less than 12,000 additional miles, these tires were also completely destroyed, leaving me in the middle of nowhere. When I finally got the car back to the dealership, Perillo's service technician, Shaun Keyer, told me there was no way those tires should be completely worn after less than 12K miles.



This time, however, Perillo refused to acknowledge the inferior quality and demanded $2,300 for a new set of tires. They also kept the car for more than a week while Joe Perillo was out of the country.



When Joe returned, I received a nasty letter from him confirming they will not be accountable for the inferior product and would charge me an additional fee for the time they kept the vehicle.



This is just the latest in a string of bad experiences I have had with these bozos.



Their service department, for example, requires nothing less than 30 minutes to retrieve your vehicle when you arrive at the appointed time, and they usually bring down the wrong car. At the same time, their service reps spend more time convincing you to give them a good rating than they do actually taking care of you and your vehicle.



Do not do business with Perillo BMW under any circumstances. It is my opinion their only concern is making a profit at the expense of their customers.



UPDATE: These thugs apparently don't like my review, so they have refused to put tires on the car at all.



Do not do business with Perillo BMW.

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 773-883-1111

Phone: 312-981-5160

Phone: 312-291-7342

Services/Products
For some drivers, automotive maintenance can be a hidden cost of ownership. Fortunately, BMW offers one of the most comprehensive maintenance programs available in its class. If you're looking for a quality BMW Service Center in Chicago, Perillo BMW can help. From routine maintenance such as oil changes and tire rotations to extensive repairs, the expert mechanics at Perillo BMW will keep your BMW running at its optimal level. Maintenance service not only help you meet the BMW factory warranty requirements, but also help extend your BMW's longevity. Don't forget to check out Perillo BMW's Service Sales. Call us today at (312) 981-0000 to schedule a service appointment or speak with a BMW expert to answer any questions you may have.
Brands
BMW
Payment method
discover, visa, amex, check, master card, cash
Neighborhoods
Near North Side, Central Chicago
Amenities
Appointments Available
AKA

Perillo BMW

Categories
Auto Repair & Service, Auto Engine Rebuilding, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automobile Diagnostic Service, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, New Car Dealers, Tire Dealers, Tire Recap, Retread & Repair, Used Car Dealers, Wheels-Aligning & Balancing, Windshield Repair
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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