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Reviews

ML
Matthew L.

08/29/2014

Provided by YP.com

I recently purchased an engagement ring for my now fiancée from Moretti's, and we couldn't be happier. Ruben took great care to listen to what I was looking for and show me diamonds that aligned with my requests perfectly. He brought in several stones they didn't have in stock very quickly. When I described the type of band I was looking for, he showed me a picture that was spot on, exactly what I wanted. Other local shops went straight for the book of bands and we started flipping through options, which was overwhelming. Overall he took a very consultative approach to the entire experience, which I really appreciated. We will absolutely be back to look for our wedding bands.

Any sufficiently expensive piece of jewelry should be specifically insured. This can be done quite easily through an existing home owners or renters insurance policy, and the cost is quite low when you consider the thought of replacing the ring yourself. This is true of any jewelry you'd buy from anywhere.

I'd highly recommend Moretti's to anyone who is in the market for a piece of wonderful jewelry. I looked all across San Antonio and am very pleased with the ring Ruben helped put together for us. Thank you Ruben!

10/26/2017

Please do not buy from them! You will regret it

DO NOT BUY FROM THEM!! My fiance spent over $7,000 on an engagement ring from this place. Not even 6 months later my diamond fell out. When I called the store owner to voice my complaint I was told "this was all my fault" & that it didn't matter how short of a time period I had had this incredibly expensive piece of jewelry. Accidents happen & the diamond "could have fallen out the next day" and he would not have been willing to help us. Not only did he not offer to replace the diamond or offer a discounted price on a replacement, he didn't even offer so much as an apology. Appalling customer service!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Services/Products
  • Diamonds
Payment method
discover, master card, visa, all major credit cards
Neighborhood
Far North Central
Categories
Jewelers, Watch Repair, Watches
Other Information

Parking: Lot, Private

Bike Parking: No

By Appointment Only: No

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