Sheepshead Bay Oral Surgery PLLC

Write a Review718-743-5400

CLOSED NOW - Opens at 11:00am

I would not sent an animal to this office!
The receptionist at the desk
With black hair was so rude.
I had to ask her several times, what she said. I couldn't hear her.
This happen about 3 or 4 times. The last time I said excuse me she then became very upset. Almost yelling at me.
She then gave me papers to fill out. As I was filling out the paper work. This same woman called me to the desk. She said we don't
Take your insurance!
My dentist called a head
& was told that they do take 1199.
At that point I said oh thank God!!
I told her she was totally unprofessional.
I walked out. Called my dentist & told the receptionist she confirmed that they took my insurance.

This office is the worst!!!!
Sorry to say she is Russian! !

I wish I could have given them a zero!
They don't deserve even half a star!
DON'T GO TO THIS PLACE!!!

The first thing I asked about when I called the office was if they accept my dental insurance. I was given a positive answer and made an appointement in like 3 weeks. My appointment was on 10/29/12, the day Sandy was expected, and the office closed early, before my appointment time. It was rescheduled for 4pm 11/14/12, another 2 weeks wait. When I came in on 11/14/12, the line of people was spilling out on the street!!!!!!!!! When I got the chance to get to the reception, I was given forms to fill, when I asked if they need to see my insurance card, I was told "No". Then I aws told to wait for at least an hour!!!! There were no chairs available, people had to stand everywhere. And considering that healthy, feeling good people do not go to the doctors, it's terrible! After an hour wait I was called to the reception and told that I have to pay $110 and when I questioned why I was told they do not accept my insurance!!!!!!!!!! Not only did I wait over a month for the appointment I did not need (since I was given wrong information the first time I called), but I also had to spend over an hour to find out my insurance was not accepted there!!!!!!!!! When I asked for an excuse note for my job, I was told "No", because the doctor did not see me!!!!!! This practice is absolutely awful, they have staff that is unprofessional and not caring!!!!!! Stay away from them!!!!!!!!!!

If i could give it a zero star i would. Very, very, very rude staff, they ignored my questions, i was talking to them on the phone and she didn't want to answer my questions, she literally hung up the phone in my face. I called my insurance and filed a compliant against them. I will never go there and will never recommend them to anyone.