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Reviews

J
jennainthewater

11/07/2011

Provided by YP.com
I have been bringing my car he...

I have been bringing my car here for engine maintenance for a very long time and they always treat me and my car very well. Never any issues and they have great prices.

SM
Sarah M.

07/23/2016

Provided by YP.com

STAY AWAY! AND AVOID!! Save yourself the time, energy and over spent money. I don't know about everyone else experience but mines was far from perfect. The owner JERRY Ripsoffs his customers. He's rude, and doesn't care about his customers. They're very misleading, on the phone and when you get there there story changes. They charge way above average for poor service and they left my car unlocked with the windows down in a dangerous in a dangerous neighborhood. I've had a friend give me a bad review on this place as well.

EV
Erica V.

02/19/2015

Provided by YP.com

I love this place. Jerry is awesome. Anyone who says anything bad about One Stop Auto probably doesn't pay their bill on time or at all. I don't know of any other auto repair shop that offers in-house financing with no credit check. I definitely recommend One Stop Auto!

G
georgestanley

01/23/2012

Provided by YP.com
I was introduced to this Auto ...

I was introduced to this Auto Repair shop a few years ago when my 2001 ML350 Mercedes stopped running. My best friend referred me to One Stop Auto Repair. They took care of my car problem for cheap and my car ran just like new. My whole family and all of my friends bring cars here ever since for any car services. Super nice and honest, responsive and understanding, and always treats their customers with respect.

W
willmorgan44

01/17/2012

Provided by YP.com
Great auto shop. Very skilled ...

Great auto shop. Very skilled and fast mechanics that deliver very accurate service. I am always pleased!

K
k33kyle

01/10/2012

Provided by YP.com
The name says it all. I went t...

The name says it all. I went there and now my car runs very good! Thank you!

A
adrian4972

12/16/2011

Provided by YP.com
Car runs like a champ. Appreci...

Car runs like a champ. Appreciate the work.

G
g45john

12/07/2011

Provided by YP.com
Thank you for being the one pl...

Thank you for being the one place that I can go to without having to worry about getting robbed! You always answer my questions without any hesitation and that lets me trust you because I', not wondering if you are trying to figure out some lie. The work done is dependable and long lasting, saving me money every time.

C
coreydrit

12/06/2011

Provided by YP.com
Best Auto shop in MD hands dow...

Best Auto shop in MD hands down!!!

J
jennymckenzie15

12/02/2011

Provided by YP.com
Reliable as can be. I have bee...

Reliable as can be. I have been doing business with these guys for a while and they have always delivered the best results. Trustworthy and knowledgeable, I highly recommend this shop.

W
waimlessly

11/08/2011

Provided by YP.com
Always easy to work with them,...

Always easy to work with them, and I leave happy every time. They have my trust because they take care of me and my car so well. Thanks!

M
marin.mario36

11/03/2011

Provided by YP.com
Clean lobby and good service i...

Clean lobby and good service is given here every time that I come in because they have trustworthy service and VERY good prices.

L
loveface_5619

11/02/2011

Provided by YP.com
Very happy to have found somew...

Very happy to have found somewhere that they do what they say they were gonna do. Very good prices and great customer service. Thank you for all your help.

S
sdorothy79

10/24/2011

Provided by YP.com
They are true experts who are ...

They are true experts who are honest and helpful. Very reasonable with repair costs and always go above and beyond for customer service with great tips and recommendations. The shop may not be gigantic, but it's always my first and only stop shop for all repairs.

T
teecee33

11/08/2010

Provided by YP.com
DO NOT GET YOUR CAR REPAIRED AT ONE STOP!!!!!!!! BEWARE

The owner Jerry was very enthusiastic and nice when it came to me getting my car fixed at one stop. He stated that its no other place that would fix my transmission for his price. He was even diligent of getting my car towed and diagnosed in about 1 hour. I was surprised of how quick he was. Now after all of this.....my car was supposed to be ready in 4 days and yes I did get a rental for those four days myself. Four days came and went. Now all of a suddent my transmission was not communicating with the computer. He did not know what the problem was so I inisted that he pay for a rental in which they did. After having my car for 2 weeks he finally found out what the problem was. A crack in the wires which would cost and additional 250. Paid for that...got my vechicle back the engine light was on, the airbag light was on and the horn sounded crazy. Brought the car back his response tranny is fine , engine light is on for some other issue, and he can check my airbag for an additional 77 bucks. and my horn was just going back. Needless to say none of this was an issue until after my car was fixed. He even told me like a joker with a straight face that it is commom that the engine light comes on because everything has to settle. Huh.. so after spending 2000 on repairs and a warranty my engine light should then come on????? What type of outfit is he running! His attitude was so nasty once he had my car in his possession. He has no customer service skills and is only about making his money. He talks very fast and is very short with his customers. I would not reccommend one stop to anyone.My car was not properly diagnosed from the begining. Ohhh I forgot to mention that he took my car to a different company to do the electrical work without my permission and then told me I need to talk to them about the work they did. Huh. I got my car towed to one stop not another company. Lace up your shoes and run as fast as you can!!!! DO NOT GET YOUR CAR FIXED HERE YOU WILL REGRET IT!!!!!!!!!!!! BTW i WOULD RATE THEM 0 STARS BUT IT WOULD NOT LET ME!!!

claimed iconBusiness Response04/09/2012

Please call to arrange a time for you to come in I will review your complaint and recheck your car while you wait Sorry you are having a problem

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
SunClosed
Services/Products
General Auto Repair Radiators Engines Transmissions Preventative Maintenance Diagnostics CV Axles Used Parts Shocks / Struts Brake Work Starters / Alternators Exhaust Emission Tests / Computer Components Air Conditioning Timing Belts Heater Cores Water Pumps Lincoln Air Struts Transmission Fluid Flush Tune-ups Front End Alignments Catalytic Converters Clutches Rack & Pinions 8 Techs Easy, No Credit Check In-House Financing State of the Art transmission flush system Computer diagnostics Free Towing (Some restrictions apply) Inexpensive Rental Cars Lifetime Warranty available (Some restrictions apply) Serving the local Community for 18 years
Brands
Acura, Buick, Cadillac, Chevrolet, Chrysler, Ford, GM, Honda, Lexus, Mazda, Oldsmobile, Pontiac, Saturn, Toyota
Payment method
financing available
Neighborhoods
Oakenshawe, Northern Baltimore
Categories
Auto Repair & Service, Auto Engine Rebuilding, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Consultants, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Clutches, Engine Rebuilding & Exchange, Mufflers & Exhaust Systems, Tire Recap, Retread & Repair, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive