Metal Mart
505 Menaul Blvd NW, Albuquerque, NM 87107
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10/30/2017
Provided by SuperpagesStay away they don't want your business. Drove there to see Metal samples to choose from to replace roof. Terrible Customer Service, and Anthony did not have a clue on the products there.Walked in 2 guys setting behind counter, no one acknowledged me when I came in, they were looking at each other talking. So I walked up to the guy on the right "Anthony" then looked down at his newspaper he was reading. I said Hi. He then look up and said hello. I said I wanted to see samples of the Metal and colors for roof replacement. He handed me a sheet, I looked at it and asked him which metal pattern was good to replace over shingles, he said this one. I said I thought there were a couple others also. He said WELL YOU CAN USE ANY OF THE ONES SHOWN! I told him that's not true on your website I said the ones you could use over shingles and the ones you cant. He said well go look on the wall there are samples there. Expecting him to come over too, we went over to wall samples, my husband finally asked him do you think you can come over and help us, had to interrupt him from going back to reading his newspaper again. He came over and I was asking him questions on the sample, he acted like he was being put out. I finally asked him am I bothering you by asking you questions? He said no. Then why don't you want to help us, are you mad I pulled you away from reading your newspaper, he said no, well you don't want to help us and your attitude is really rude. My husband then asked him to see the Manager after his continuous rude behavior. He said I am one of the managers but I can have another one come and help you. He left another gentleman came out from the back, I asked him what this guys name was, he said Anthony, told him how rude he was and no longer interested in doing business, and will be going to Muellers to order our Metal. We went there and got the answers to what we needed and the customer service expected, and very knowlegeable. Not 2 clowns setting in front talking to each other and do not even acknowledge you when you come in (no other customer were there). You have to go up to him and speak first. Again could not get over the customer service there, worst I've seen for a business.
05/18/2013
qwertyuiopp
More Business Info
Free Price Quotes and Technical Assistance
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat Closed - Extra Phones
Fax: 505-242-8544
TollFree: 800-825-3634
- Payment method
- financing available, all major credit cards
- Neighborhood
- Wells Park
- AKA
Metal Mart, Inc.
- Other Link
- Categories
- Carports, General Contractors, Home Centers, Roofing Equipment & Supplies, Steel Erectors