Southwind Medical Specialists

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It's ok. Wait times can be long but it depends on the day. Not really a negative but nothing real positive either, just eh.

I love Southwind. Tina Dickinson, NP is awesome! I just love her how she takes her time and is very attentive. I recommend her all the time.

After 7 years as a loyal patient that always enjoyed and appreciated my experience with Southwind Medical Specialists, I am now looking to switch. I have had nothing but negative experiences the past few months. The wait in the lobby for a scheduled visit now regularly takes 15 or more minutes past my appointment time to see the doctor. I ran out of a prescribed medication that I was told to call and leave a message with them to be refilled and they have taken over four days to do anything about it and it still hasn't been called in. That is boderline medical malpractice in my opinion. Also, they gave me an ineffective antibiotic for a UTI that I called in about and asked to switch to something else. Again, it took them almost two days to call me back about it. I was so frustrated I went to a minor med clinic instead to get what I needed. Their excuse is always the doctor or nurse practitioner isn't available to approve the refill or call in a prescription so I end up without for more than a few days until they take care of it. Heaven forbid I needed life saving medications and not just antibiotics or phentermine. I would not recommend Southwind anymore. Their service and patient care has gone down hill since being bought by Methodist Healthcare.

2 visits, neither was very good. First trip doctor interrupted me several times and was not listening, as she continued to ask me about my fever when I told her I didn't have one. 2nd trip I waited 45 minutes past my appt time and finally asked for my money back. Only redeeming quality about the place was the nurse that took my blood pressure/heart rate/etc. She was very friendly and courteous. Won't be going back.